Featured Products
View AllHealthy Skin Tips
View All
Frequently Asked Questions
Are your products safe and approved by the FDA?
Yes, all our skincare products are FDA (Food and Drug Administration) approved and are safe for usage.
What is the return & replacement policy at MFine?
Please note that returns will only be accepted in the following case: if an expired item has been sent or received by the customer.
On the other hand, replacements will only be processed in the following cases: if the wrong item has been sent or received by the customer or if the item has been damaged during transit.
Refunds will be issued once the product is received in the warehouse and quality control has been completed. Please expect the refund process to take 7-10 working days.
For return & replacement, send an email to support@mfine.co & our team will provide further assistance.
What are the payment modes accepted?
Customers can pay through various prepaid methods such as Debit Cards, Credit Cards, net banking, UPI, and wallet Partners. Cash On Delivery (COD) option is also available.
What products can I return?
If you need to return a product, we're happy to help. However, we only accept returns for damaged, expired, or incorrectly shipped items.
How Is the skincare kit customized for me?
The skincare kit is meticulously customized to address your individual skin concerns and skin types through close collaboration with our experienced dermatologists. Tailored to meet your unique needs, each kit combines a thoughtful selection of active ingredients and natural extracts, ensuring effective and personalized results for your skin.
Do I need to buy the entire kit?
While we highly recommend using the entire customized kit to follow the recommended steps for effective changes and improvements tailored to your skin concern, we understand that individual preferences may vary. Therefore, you have the flexibility to purchase individual products based on your specific requirements for a more personalized skin care approach.
Will the results be effective if I don’t buy the optional product?
While the optional products complement the kit for enhanced effects and optimal results, it's important to note that the core products within the kit are specifically designed to deliver significant benefits on their own.
Can I reorder the kit without doctor consultation?
Yes, you have the convenience to reorder the kit and individual products without the need for a doctor's consultation.
Can I buy single products from the kit?
Yes, individual products from the kit are available for purchase. We highly recommend using the complete kit for optimal and comprehensive results.
What is MFine’s FREE Skin Test?
MFine’s FREE Skin Test is designed by expert dermatologists & skin experts and powered by AI to accurately identify your skin condition or concern. A set of questions are asked to analyze the issue & recommend a skincare solution that’s best suited for your skin.
Who are the dermatologists?
Our dermatologists are certified and experienced medical professionals specialized in skincare and/or cosmetology. They are carefully selected to provide expert consultations for various skin concerns.